FAQs

Frequently Asked Questions

Getting Started

What can I expect during my first session?
Your first session is an opportunity to discuss your concerns, goals, and what brings you to therapy. We will also review relevant history and discuss a plan for treatment.

How do I know if therapy is right for me?
Therapy can be beneficial for anyone seeking support, personal growth, improved coping skills, or help navigating life's challenges.

Do you offer in-person or telehealth appointments?
Yes, both are available.

Services & Approaches

What issues do you help clients with?
Thrivewell works with individuals experiencing anxiety, depression, trauma, relationship concerns, life transitions, stress, self-esteem challenges, and more.

What is Accelerated Resolution Therapy® (ART)?
Accelerated Resolution Therapy® (ART) is a brief, evidence-based psychotherapy approach that uses guided eye movements and image re-scripting techniques to reduce distress associated with difficult memories while preserving the factual memory of events.

How is ART different from traditional talk therapy?
ART focuses on resolving distressing memories and symptoms through structured interventions rather than primarily discussing experiences over multiple sessions.

How many ART sessions will I need?
Many clients experience significant relief in just a few sessions, though individual needs vary.

Scheduling & Payment

Do you accept insurance?
Yes, we accept most major insurances. Private pay rates are also available.

Do you offer superbills for out-of-network reimbursement?
Yes, per request.

What forms of payment do you accept?
Cash, credit, or debit payments are accepted.

What is your cancellation policy?
Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee.

Telehealth

What do I need for a telehealth session?
A private location, reliable internet connection, and a device with audio and video capabilities.

Is telehealth effective?
Research shows telehealth can be highly effective for many mental health concerns and offers increased flexibility and accessibility.

Privacy & Confidentiality

Is therapy confidential?
Yes. Therapy is confidential except in situations required by law, such as concerns about safety, abuse, or court orders.

Will my information be shared with anyone?
Your information will not be shared without your written consent except where legally required.

Therapy Animal

Do you have a therapy animal in the office?
Yes. A therapy animal may be present during some sessions as part of the therapeutic environment.

Can I request interaction with the therapy animal?
Clients are welcome to inquire about therapy animal services. Availability is not guaranteed and may vary based on scheduling, clinical appropriateness, and the animal's needs.

Ready to Get Started?

How do I schedule an appointment?
You can contact us by phone, email, or through our online contact form to schedule a consultation or first appointment.

Still have questions?
Contact us and we'd be happy to help.